The activities person was still not there so we waited for a few more minutes until a worker asked if he could assist us. He said she will be back in 10-15 minutes, and we returned to the area about 25-30 minutes later just to be safe. Finally we just asked the bellhop next to that activates desk where the worker was. We waited at the counter for about 10 minutes without anyone there at all it was about 10am. The desk was located in the main check in area across their normal check in desk. One of the most frustrating occurrences was when we wanted to book an excursion through a partner company of sandals. The issue of waiting for service was only a preview for the rest of our trip. When it was our turn, we fortunately got into all our desired restaurants within 15 minutes of our desired date and time. The order in which we waited was entirely based off the honor system and there was no structed line or order whatsoever. 8-10 parties were always waiting during that time, and it took us about 45 minutes until it was our turn to schedule reservations. To begin, Sandals almost forgot our bags from the airport to the Sandals resort, so it was lucky we were monitoring them! The next morning, we went to the office to book our dinner reservations for our stay and it was quite chaotic. We were granted upgraded rooms and the cost was considerably lowered, due to COVID-19, however, the value was still not enough to make up for our various issues frequented throughout.

My girlfriend and I chose to stay in Sandals Barbados and our experience was full of amazing moments but was overall hindered by constant issues.

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